Person typing on a laptop on the 240 Tech portal website

Service Ticketing Support on the 240 Tech Portal

This new system will allow us to service machines quicker, provide real-time status feedback and updates, and give us a long-term record of any reported issues. These records will help us to continuously improve the OvalJet and the overall user/technician experience.

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Assist AR Launch for Enhanced Customer Support

With the launch of Assist AR we’re increasing OvalJet up time. We’re able to resolve issues immediately, by utilizing augmented reality (AR) to troubleshoot and assist in real-time, as opposed to you waiting for a technician to arrive at your facility for machine maintenance.

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