“Customers have told us, ‘If there was a Best In Show award, OvalJet would have received it,’” said Tom Grinstead COO of 240 Tech.
This new system will allow us to service machines quicker, provide real-time status feedback and updates, and give us a long-term record of any reported issues. These records will help us to continuously improve the OvalJet and the overall user/technician experience.
With the launch of Assist AR we’re increasing OvalJet up time. We’re able to resolve issues immediately, by utilizing augmented reality (AR) to troubleshoot and assist in real-time, as opposed to you waiting for a technician to arrive at your facility for machine maintenance.
As America experiences increased labor shortages and number of unfilled job positions, we can view it as an early warning to industries to explore cost savings options such as improving…